Services Category
Technical consultations
Service Description
The company is working to provide technical support and maintenance services to all its customers, because of its great importance in addressing any flaw in the system rapidly as technical support is provided when hardware or software is flawed, so it is necessary to rely on a company with long experience in providing such services.What are the technical support and maintenance functions?
- Maintenance of computers and equipment: We carry out periodic maintenance of all appliances and equipment attached to ensure their efficient functioning throughout.
- Inspection of applications and operating systems: This step is done to ensure the integrity of the operating applications and systems before they are actually applied in the company.
- Granting employee’s access: When hiring new employees, the company is hired to allow them to access information about their work.
What are the benefits of technical support and maintenance for companies?
Because your Intranet connects to the Internet, it is hacked to access sensitive information or destroy certain information, so we do technical support work to protect the network from any threats. We also provide appropriate software for each department to carry out the work required of them without any mistakes.FAQs on Technical Support Services and Maintenance
The team periodically maintains all equipment and computers but when exposed to serious damage we recommend replacing them with new and more sophisticated devices and equipment.
When contacting us, the team uses a powerful firewall, as well as the most powerful antivirus software that addresses any attack or hack.
Ready to provide different communication channels with customers to receive their complaint and work to resolve it as quickly as possible, as complaints are received via live chat with the client or by email.
To ensure that sophisticated software is installed in a professional manner that ensures that it works efficiently, as well as periodically checking the intranet to detect any defect and work to fix it in record time.
The team analyzes customer calls to identify common problems between them to work on solving them and avoid them re-emerging.
About Customer Stories
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”
“This is really awesome. many small businessmen are suffering from this service in different platform and the lovers are always looking this kind of feature on their own website.”
